Privacy Policy

Who we are

Intuitive Design LLC ("Intuitive Design," "we," "our," or "us") provides IT consulting, managed services, and web development to businesses in Western Pennsylvania and worldwide. Our website address is https://in-design.com.

What information we collect

We collect information you provide directly to us when you:

• Submit a contact or support form on our website
• Send us an email
• Engage us for services

This may include your name, email address, phone number, company name, and the content of your message. We also collect limited technical data automatically when you visit our site — including IP address, browser type, referring page, and pages visited — used solely to understand how our site is used.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about projects and support tickets
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses minimal cookies necessary for basic site functionality. We do not use advertising or tracking cookies. If you submit a form, a short-lived session cookie may be set to prevent spam submissions.

Third-party services

Our website may use the following third-party services, each with their own privacy policies:

• WPForms — Contact and support form processing
• Webdock — Web hosting infrastructure
• Google Analytics — Website traffic analysis (if enabled)
• GoTo Resolve — Support ticket management

Data retention

We retain contact form submissions and email correspondence for as long as necessary to fulfill the purpose of communication and for legitimate business record-keeping. You may request deletion of your data at any time.

Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected].

Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, or loss. All data transmitted to and from our website is encrypted via SSL/TLS.

Children's privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.